Privacy Policy
Effective Date: September 1, 2025
AW Hunter ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.awhunter.co.uk or engage with our services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide directly to us, as well as information automatically collected through your use of our website:
a. Personal Information You Provide
Contact Information: Name, address, email address, and phone number.
Service Details: Information related to the pest control services you request, including service location and appointment details.
Payment Information: Billing information processed securely through trusted providers.
b. Automatically Collected Information
Usage Data: Information about your interactions with our website, such as IP address, browser type, operating system, and pages visited.
Cookies: Small data files stored on your device to enhance user experience and analyze website traffic.
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery: To schedule and provide pest control services.
Communication: To respond to inquiries, send service confirmations, invoices, and reminders.
Improvement: To enhance our website and services based on user feedback and usage patterns.
Legal Compliance: To comply with applicable laws and regulations.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following circumstances:
Service Providers: Third-party vendors who assist in operating our website or delivering services, subject to confidentiality agreements.
Legal Requirements: When required by law or to protect our rights, property, or safety.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
5. Your Rights
Under UK data protection laws, you have the right to:
Access: Request copies of your personal data.
Rectification: Correct any inaccuracies in your personal data.
Erasure: Request the deletion of your personal data under certain conditions.
Restriction: Limit the processing of your personal data.
Portability: Obtain your personal data in a structured, commonly used format.
Objection: Object to the processing of your personal data in certain circumstances.
To exercise these rights, please contact us using the information provided below.
6. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser; however, disabling cookies may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The "Effective Date" at the top of this page indicates the most recent revision. We encourage you to review this policy regularly.
9. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@awhunter.co.uk
Phone: 07309 421944
Address:
AW Hunter
Collingwood Buildings
38 Collingwood Street
Newcastle
NE1 1JF
United Kingdom